IT Essentials: PC Hardware and Software
Програма навчання IT Essentials: PC Hardware and Software
Програма навчання IT Essentials: PC Hardware and Software v 4.1
|
Chapter 1: Introduction to the Personal Computer
|
|
1.1. Explain IT industry certifications
|
|
1.2. Describe a computer system
|
|
1.3. Identify the names, purposes and characteristics of power supplies
|
|
1.4. Identify the names, purposes and characteristics of internal components
|
|
1.5. Identify the names, purposes and characteristics of ports and cables
|
|
1.6. Identify the names, purposes and characteristics of input devices
|
|
1.7. Identify the names, purposes and characteristics of output devices
|
|
1.8. Explain system resources and their purposes
|
|
Chapter 2: Safe Lab Procedures and Tool Use
|
|
2.1. Explain the purpose of safe working conditions and procedures
|
|
2.2. Identify tools and software used with personal computer components and their purposes
|
|
2.3. Implement proper tool use
|
|
Chapter 3: Computer Assembly - Step by Step
|
|
3.1. Open the case
|
|
3.2. Install the power supply
|
|
3.3. Attach the components to the motherboard and install the motherboard
|
|
3.4. Install internal drives
|
|
3.5. Install drives in external bays
|
|
3.6. Install adapter cards
|
|
3.7. Connect all internal cables
|
|
3.8. Re-attach the side panels and connect external cables to the computer
|
|
3.9. Boot the computer for the first time
|
| Chapter 4: Basics of Preventive Maintenance and Troubleshooting |
| 4.1. Explain the purpose of preventive maintenance |
|
4.2. Identify the steps of the troubleshooting process
|
|
Chapter 5: Fundamental Operating Systems
|
|
5.1. Explain the purpose of an operative system
|
|
5.2. Describe and compare operating systems to include purpose, limitations, and compatibilities
|
|
5.3. Determine operating system based on the customer needs
|
|
5.4. Install an operating system
|
|
5.5. Navigate a GUI (Windows)
|
|
5.6. Identify and apply common preventive maintenance techniques for operating systems
|
|
5.7. Troubleshoot operating systems
|
| Chapter 6: Fundamental Laptops and Portable Devices |
|
6.1. Describe laptops and other portable devices
|
|
6.2. Identify and describe components of laptop
|
|
6.3. Compare and contrast laptop and desktop components
|
|
6.4. Explain how to configure laptops
|
|
6.5. Compare the different mobile phone standards
|
|
6.6. Identify common preventive maintenance techniques for laptops and portable devices
|
|
6.7. Describe how to troubleshoot laptops and portable devices
|
|
Chapter 7: Fundamental Printers and Scanners
|
|
7.1. Describe the types of printers currently available
|
|
7.2. Describe the installation and configuration process for printers
|
|
7.3. Describe the types of scanners currently available
|
|
7.4. Describe the installation and configuration process for scanners
|
|
7.5. Identify and apply common preventive maintenance techniques for printers and scanners
|
|
7.6. Troubleshoot printers and scanners
|
|
Chapter 8: Fundamental Networks
|
|
8.1. Explain the principles of networking
|
|
8.2. Describe types of networks
|
|
8.3. Describe basic networking concepts and technologies
|
|
8.4. Describe the physical components of a network
|
|
8.5. Describe LAN topologies and architectures
|
|
8.6. Identify standards organizations
|
|
8.7. Identify Ethernet standards
|
|
8.8. Explain OSI and TCP/IP data models
|
|
8.9. Describe how to configure NIC and a modem
|
|
8.10. Identify names, purposes and characteristics of other technologies, used to establish connectivity
|
|
8.11. Identify and apply common preventive maintenance techniques used for networks
|
|
8.12. Troubleshoot a network
|
|
Chapter 9: Fundamental Security
|
|
9.1. Explain why security is important
|
|
9.2. Describe security threats
|
|
9.3. Identify security procedures
|
|
9.4. Identify common preventive maintenance techniques for security
|
|
9.5. Troubleshoot security
|
|
Chapter 10: Networking Fundamentals
|
|
10.1. Introduction to PC Networking
|
|
10.2. Types of Networks
|
|
10.3. Adding a Network Interface Card (NIC)
|
|
10.4. Physical Components of a Network
|
|
10.5. LAN Architectures
|
|
10.6. Networking Protocols and the OSI Model
|
|
10.7. TCP/IP Utilities
|
|
10.8. Connecting to the Internet
|
|
Chapter 11: Printers and Printing
|
|
11.1. Understanding Printers and Printing
|
|
11.2. Buying a Printer
|
|
11.3. Connecting a Printer
|
|
11.4. Sharing a Printer
|
|
11.5. Managing a Printer
|
|
11.6. Dealing with Paper Problems
|
|
Chapter 12: Preventive Maintenance and Upgrading
|
|
12.1. Preventive Maintenance and the Technician
|
|
12.2. Preventive Maintenance and Electrostatic Discharge (ESD)
|
|
12.3. Preventive Maintenance for Computer Peripherals
|
|
12.4. Preventive Maintenance for Computer Software
|
|
Chapter 13: Troubleshooting PC Hardware
|
|
13.1. Troubleshooting Basics
|
|
13.2. Troubleshooting the Hardware Box
|
|
13.3. Troubleshooting Peripheral Devices
|
|
Chapter 14: Troubleshooting Software
|
|
14.1. Role of the End User
|
|
14.2. DOS Troubleshooting Issues
|
|
14.3. Common Windows Operating System Problems
|
|
14.4. Window 9x Troubleshooting Problems
|
|
14.5. Using System Tools and System Editors to Troubleshoot Windows 9x/2000/XP
|
|
14.6. Windows 9x/2000/XP Registry Problems
|
|
14.7. Windows NT4/2000 Troubleshooting Problems
|
|
14.8. Troubleshooting Windows XP
|
|
14.9. Troubleshooting Applications
|
|
14.10. Windows Data Backup and Recovery
|
|
14.11. Windows-Specific Printer Software Problem Troubleshooting
|
|
14.12. Windows-Specific Networking Software Connection Troubleshooting
|
|
14.13. Windows 9x, NT, 2000, and XP Help
|
|
Chapter 15: Operating System Fundamentals
|
|
15.1. Operating System Basics
|
|
15.2. Microsoft Windows
|
|
15.3. UNIX and Linux on the Desktop
|
| 15.4. Network Operating Systems Overview |
|
Chapter 16: Introduction to Networking
|
|
16.1. Benefits of Networking
|
|
16.2. Types of Networks
|
| 16.3. Networking Standards |
|
16.4. Networking Protocols
|
|
16.5. LAN Architectures
|